We ship all US orders from our domestic warehouse. Here are the available shipping options:

Standard Shipping (US)
5–7 business days · Free on orders $50+
Expedited Shipping (US)
2–3 business days · $9.99
Overnight (US)
Next business day · $24.99

Orders placed before 12:00 PM PST on business days are typically processed and shipped the same day. Orders placed on weekends or holidays ship the next business day.

Yes — we offer free standard shipping on all US orders over $50. Most orders automatically qualify for free shipping.

Free shipping is available to the contiguous 48 US states. Orders to Alaska, Hawaii, US territories, and international destinations may incur additional shipping fees, which will be shown clearly at checkout.

We're sorry to hear this! Here are the steps to resolve it quickly:

1. Check around your property — packages are sometimes left in unexpected locations (side door, garage, with a neighbor).
2. Check with other household members or building management.
3. Wait 24 hours — carriers occasionally update tracking prematurely before final delivery.
4. Contact the carrier directly with your tracking number to file a missing package report.
5. Email us at support@reseenbeauty.com within 15 days of the delivery date with your order number and we'll resolve the issue for you.

We want you to receive your order. If your package is confirmed missing, we'll work with you to find a resolution.